Can I make pre-need arrangements for the care of my pet before death? We always suggest that the least stressful time to make decisions about pet after-life care is before you lose your pet. We provide all of the same pre-need arrangements for your pet as are available to a person. Pre-need arrangement for a pet makes certain that when the time does come, your pet will be cared for in the manner you desire. Our pre-need services include helping you make important decisions for your pet ranging from burial or cremation to costs and payment options. What services are available to me? Many pet owners do not have a full understanding of the options available to them at the time of the loss of their pet. They typically leave the decision to their veterinarian. At Marlow & Brown, pet owners would have the same options available to them as they would with the loss of a person. This would include any of the following: cremation only, memorial service, burial (of pet or cremains) at your home or cemetery of your choice. What do I do when my pet dies? You may contact us directly for removal at your home or area veterinarian offices. Service available 24/7 Can I receive support through the difficult time of the euthanasia of my pet? Sometimes it can be comforting to have the support of a professional with you. We can accompany you to your veterinarian’s office or be with you at home, if you prefer. Call your veterinarian’s office to set up the appointment and give us a call to accompany you or meet you at home What happens when you pick up my pet? We will take the same care of your pet as you did in his or her lifetime. Your pet goes directly from your home or veterinarian’s office to our facility and does not leave until you are ready to receive the cremains, or go to the place of burial. Should I choose cremation or burial? Many factors such as your living situation and personal preferences can affect your decision to cremate or bury your pet. We can help guide you through all of the options either through pre-need or at the time of your pet’s death. Rest-assured that in either case - cremation or burial, you can rely on us for comprehensive pet after-life care. What is private cremation? Private cremation means that your pet is the one and only pet being cremated. Private cremation means that you will receive all of your pet’s cremains. How soon will the cremains of my pet be available? We will have the cremains ready for you no later than the following day. Are you under the auspices of a human funeral director? Yes, we are supervised by John Marlow, funeral director, and the daily operation is supervised by Scott Brown, who have over 20 years of funeral experience. Why Marlow & Brown? No other establishment can provide complete and professional care as we do! We provide 24/7 comprehensive service at the time of your loss, under the auspices of a licensed human funeral director, in the same manner of respect and dignity as any human family member. We do all this at an affordable price for any family.